Returns & Exchanges
We want you to love your shades, which is why we offer a 30-day window for returns and exchanges on all non-custom eyewear. All items must be in their original, unworn condition with packaging intact to qualify for a full refund.
Initiate Your Request
Visit our online Returns Portal and enter your order number and shipping zip code to begin the process.
Print Your Label
Select the items you wish to return or exchange and download your prepaid USPS shipping label provided by our system.
Pack Your Shades
Securely place your sunglasses and any included accessories back into the original box to ensure they are protected during transit.
Drop and Track
Affix the label to your package and drop it off at any local post office; you will receive an email once your refund or new pair has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing